Refund policy

Refunds and Return Policy

Like a transaction on the block, once an order for our apparel or accessories is confirmed, it is final. This applies to all forms of payment.

No Reversals: Because our gear is printed on demand to reduce waste and ensure exclusivity, we cannot offer refunds or returns.

Review Your Inputs: Please double-check your selection, color, and sizing. Once the production "mints" your garment, it cannot be undone.

Network Support: In the rare event of a "protocol error" (damaged goods or incorrect items), contact our support team at [email protected] within 14 days for a priority replacement.

Exceptions

We prioritize precision and quality. While all sales are final, we acknowledge that "network errors" can occur. We will issue a reprint or replacement at no cost to you under the following three conditions:

Manufacturing Defects & Printing Errors

If the garment itself is physically compromised or the print quality does not meet our standards.

Examples: Holes, frayed seams, broken zippers, or significant ink misregistration/smearing.

Requirement: High-resolution photos of the defect and the original packaging slip.

Incorrect Item Shipped

If the "input" does not match the "output."

Examples: You ordered a Large Heavy Hood in Black, but received a Medium in Navy.

Requirement: A photo of the size tag and the full garment to verify the mismatch against your order history.

3. Damage During Transit

If the courier failed to deliver your gear in pristine condition.

Requirement: Notice must be given within 7 days of the delivery timestamp. Photos of the damaged external packaging are mandatory for our claim with the carrier.